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Q. What are courier charges for order over US$1000.00? I can not see the courier charges on my order?

A. Shopping cart will not show the courier charges on order worth above US$1000.00. Once you check out the shopping cart, simply fill up a form that appears thereafter and click on Submit My Order. We will receive your order list, once you have clicked on Submit My Order. We shall revert back with full details on courier charges and payment options within 24 hrs. You may then proceed, upon the receipt of our e-mail. We do not accept credit cards for orders worth above US$1000.00.

Q. Can I remit payment through credit card?

A. For payments of order worth US$1000.00 or below, you may remit the payment through credit card. We use Paypal to accept all major credit cards and your transaction is secure! You shall be charged by Paypal. Please note that the shipping address should be same as billing address. Order shall be dispatched in the name of card holder only. For payments of order worth above US$1000.00

Q. How can I remit through other payment options?

A. Once you check out the shopping cart, simply fill up a form that appears thereafter and click on Submit My Order. We will receive your order list, once you have clicked on Submit My OrderWe shall revert back with full details on other payment options within 24 hrs. You may then proceed, upon the receipt of our e-mail.

 
Q. What are the other payment options?

A.  All payment should be made in US dollars, unless otherwise specified in the quotation sent to you. We give the following options for payment : 

1). Swift/Wire transfer: It normally takes about 2-7 working days to show into our account. 
 

Beneficiary name- Shubham Enterprises
Beneficiary A/C No.: 768007
Swift Code- RATNINBB

Our Bank details are-
The Ratnakar Bank Ltd
J-13/52, Basement & Ground Floor
Rajouri Garden,
New Delhi 11027

India

  • Q. Please give some information on Shipping mode and charges ?

A.  Orders are shipped by Courier. After the dispatch of the shipment through courier, the customer shall be provided a tracking number, which can be tracked on the respective courier company's website. This number normally becomes operational within 24 hours of dispatch. After the number has become operational and has been provided to the customer, the shipment shall be deemed to be delivered to the customer. 

Q. Will I get the exact jewelery, I order?

A. Small orders are executed out of existing stock only. Assorted colors shall be sent. We do not offer any type of guarantee. Due to fast rotation of our styles, there is a possibility that we run out of stock of some of the items, at the time of execution of order. In this case we shall contact you. You may please then suggest the alternative styles which we should send in lieu of the same. We do not replace anything on our own.

Q. Will I get the exact desing in apparel/bedcover/bags, I order?

A. Small orders are executed out of existing stock only. Slight variation in color and design is possible. We do not offer any type of guarantee. Due to fast rotation of our styles, there is a possibility that we run out of stock of some of the items, at the time of execution of order. In this case we shall contact you. You may please then suggest the alternative styles which we should send in lieu of the same.

Q. How do I take care of apparel/bedcover/bags?

A. All the fabric with sequin work or thread work should be dryclean only. Printed fabric may be handwash in cold water (wash them seperately, or the color running out may stain the other clothes).

Q. What is the return policy?

A. All the returns(only damaged or defective) must be intimated and returned within 3 days of the receipt of the parcel. All the shipping charges for returning the items must be borne by the customer. We shall adjust the value of items received back, in the further orders. Courier charges are non refundable.

Q. How can I contact VKs Beaded and Tribal Jewelry Store?

A. You can Contact Shubham Enterprises by E-mail, Fax, Phone or Post.

E-mail : info(at)beaded-jewellery.com 
Phone : 91-11-45606852  
Mobile : 9818020667
Post     : B1-265, Paschim Vihar, 
                New Delhi- 110063, India. 



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